UseResponse Alternatives

UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.

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Alternatives list

  1. KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  2. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
     
  3. Saufter.io icon
     4 likes

    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Streakle icon
     Like

    Streakle is an easy way for developers to collect bugs and feature requests from users on Websites, iOS and Android apps to provide a better user experience.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  5. UserFace icon
     Like

    User Feedback & Product Management in one place. We collect real feedback from your users so your team knows what's next. No technical knowledge required.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. Live Chat Bot is a TELEGRAM.ORG bot that listens for messages sent from a chat widget you put on your website and sends them to you in your Telegram apps. When you reply to the Telegram message the bot will relay the message back to the user.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  8. Niko icon
     2 likes

    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  9. Hey,Listen! icon
     8 likes

    Hey,listen! lets you collect ideas and feedback from your customers. They can like the ideas so you can see which features the majority of your clients want!.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  10. OpenWidget icon
     2 likes

    Provide customer support on e-commerce sites with free plugins offering easy contact forms, automated product card displays, and FAQ templates for common inquiries. Installation is straightforward, requires no coding, and widgets support promotions, visual customization, and future enhancements.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • BigCommerce
    • Shopify
    • LiveChat
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
     
  11. Happy React icon
     1 like

    Customer feedback is essential for creating a good application. Sending emails to your customer about what they like can be cumbersome. The big problem here – customers need to know what they want. Create features that you think will benefit them!

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  12. Feedback Lite icon
     7 likes

    Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can:

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    • iPad
     
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