UseResponse Alternatives

UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.

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Alternatives list

  1. Gist CRM icon
     3 likes

    Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place, helping you treat customers as real people, and have real-time conversations with the people that matter the most to your business.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  2. Fiidbakk icon
     1 like

    Fiidbakk is a intuitive SaaS widget that lets your users leave comments directly on your website—no pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  5. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
     
  6. Streakle icon
     Like

    Streakle is an easy way for developers to collect bugs and feature requests from users on Websites, iOS and Android apps to provide a better user experience.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  7. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. Saufter.io icon
     4 likes

    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. Live Chat Bot is a TELEGRAM.ORG bot that listens for messages sent from a chat widget you put on your website and sends them to you in your Telegram apps. When you reply to the Telegram message the bot will relay the message back to the user.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  10. Niko icon
     2 likes

    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  11. Hey,Listen! icon
     8 likes

    Hey,listen! lets you collect ideas and feedback from your customers. They can like the ideas so you can see which features the majority of your clients want!.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  12. Happy React icon
     1 like

    Customer feedback is essential for creating a good application. Sending emails to your customer about what they like can be cumbersome. The big problem here – customers need to know what they want. Create features that you think will benefit them!

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
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