UseResponse Alternatives

UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.

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UseResponse alternatives page was last updated

Alternatives list

  1. Chatisto icon
     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. See Memo icon
     Like

    Your widget toolbox to engage users. Create simple, easy and customisable NPS surveys, forms, announcements and more widgets in minutes. A must-have for marketing research, customer experience and startups that want to engage with users.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  4. Let your users post and vote on features they want, driving your product's growth with precision and clarity. 🚀

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. PollPopup icon
     Like

    PollPopup—a solution to get instant feedback through interactive and engaging polls. With PollPopup, you can easily prompt users to share valuable insights, transforming how you gather feedback by making it simple, engaging, and immediate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
     
  6. HeartCount icon
     1 like

    Employee engagement platform, designed to prevent churn, bridge the information gap between employees and leadership, and assist HR in decision-making.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  7. Hitsteps icon
     1 like

    Hitsteps Analytics is a real time visitor web statistics, heatmap and live chat app with online visitors. Get competitive advantage.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  9. Uxeria.com icon
     6 likes

    Your solution for rapid user testing. Users recording in 48 hours.

    • Record behaviour of users visiting your website. You will see their faces, hear their comments and track their mouse movements. You will learn how they perform your tasks.
    • Find out the conversion rates of you.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  10. Screets icon
     2 likes

    Screets is self hosted Live Chat!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
     
  11. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Worktual icon
     2 likes

    Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
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