Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, osTicket, tawk.to and Zendesk.

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Alternatives list

  1. REVE Chat icon
     3 likes

    REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  2. Snapengage icon
     6 likes

    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Chat by KeyReply is the simplest, fastest, easiest way to get live chat support on your site. It connects visitors using popular messaging apps they already use to you directly.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  4. Marketeer icon
     5 likes

    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Document360 icon
     13 likes

    AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.

    56 Document360 alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    139 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  8. Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  10. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
     
  11. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  12. Richpanel icon
     2 likes

    Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
     
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