Usedesk Alternatives

Apps similar to Usedesk include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, HubSpot, Freshdesk and Fernand. You're spoiled for choice with Help Desk Platforms like Usedesk: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Usedesk alternatives page was last updated

Alternatives list

  1. Snapengage icon
     6 likes

    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  3. Richpanel icon
     2 likes

    Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. LetsSyncro icon
     1 like

    We go beyond Live Chat companies offering a completely new guided shopping experience which combines text, voice and images. Try Online Personal Selling yoday for Free

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPad
    Good alternative?
     
  5. Helloify icon
     2 likes

    Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • GB flagUnited Kingdom
    Helloify screenshot 1
    Good alternative?
     
  6. Velaro icon
     1 like

    Velaro Live Chat v10 helps maximize ROI from live chat by making it easy for customers and managers to provide specific, actionable feedback on key elements of a successful live chat experience, beyond just CSAT or NPS.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  7. Vivocha icon
     1 like

    Live Engagement Software. Chat, Call Backs, Click 2 Call, VoIP, Video. Proactive customer support, real-time analytics and website monitoring and live help/live support tools. Increase your sales and ROI.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  8. Klets icon
     2 likes

    Klets is a beautiful chat page for your business. Create a unique chat address which you can share anywhere: on your website, Twitter or business cards. It only takes a minute, no developer needed. Your customers want chat. With Klets, so do you.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • NL flagNetherlands
    • European Union flagEU
    Klets screenshot 1
    Good alternative?
     
  9. Gist CRM icon
     3 likes

    Gist Live Chat brings together all your sales, marketing, and customer support conversations to one place, helping you treat customers as real people, and have real-time conversations with the people that matter the most to your business.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  10. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • US flagUnited States
    Pages allow you to build your own productivity H.Q.
    Good alternative?
     
  11. Live chat with unlimited agents and group chat for developer support. SSL is present in all plans.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  12. Keeping.com icon
     3 likes

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    Good alternative?
     
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