Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.

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Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Instant Chat lets you chat by just sharing a URL. Ideal for creators, developers and designers for providing support.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  2. REVE Chat icon
     3 likes
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    REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.

    80 REVE Chat alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  3. Snapengage icon
     6 likes
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    SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Copy a direct link to this comment to your clipboard

    Chat by KeyReply is the simplest, fastest, easiest way to get live chat support on your site. It connects visitors using popular messaging apps they already use to you directly.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  5. Marketeer icon
     5 likes
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    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer acquisition and retention processes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  7. Copy a direct link to this comment to your clipboard

    Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  8. Keeping.com icon
     3 likes
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    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
     
  9. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  10. Richpanel icon
     2 likes
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    Richpanel is a Live Chat & Helpdesk tool specially designed for e-commerce stores with deep integrations to Shopify, Woocommerce & Magento.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. LetsSyncro icon
     1 like
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    We go beyond Live Chat companies offering a completely new guided shopping experience which combines text, voice and images. Try Online Personal Selling yoday for Free

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPad
     
  12. Helloify icon
     2 likes
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    Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
     
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