Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.

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Alternatives list

  1. Znuny icon
     1 like
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    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    12 Znuny alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  2. DiamanteDesk icon
     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  3. Videsk icon
     1 like
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    Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Copy a direct link to this comment to your clipboard

    Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
    • Internet Explorer
    • Google Chrome
    • Microsoft SQL Server
    • Safari
    • Firefox
     
  5. Copy a direct link to this comment to your clipboard

    Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  6. Big Boss icon
     1 like
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    Business software for everyone. Projects - Tasks - Meetings - Budget - Collaboration

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Self-Hosted
     
  7. Verloop icon
     5 likes
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    Verloop is a multi-channel customer support and engagement automation chat system. Connect your Facebook, App and Web chat all to the same platform. Top it up by automating your most common questions, ML based lead generation and other recipes.

    121 Verloop alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  8. Copy a direct link to this comment to your clipboard

    AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
     
  9. Eloquant icon
     1 like
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    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. CloudChat icon
     2 likes
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    Talk to your website visitors in real-time for as long as you want for Free! A new Live Chat for Business and Personal Websites with Premium Features right from the ground up.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  11. Copy a direct link to this comment to your clipboard

    Talk to your website visitors in real-time for as long as you want for Free! A new Live Chat for Business and Personal Websites with Premium Features right from the ground up.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  12. Bizpopuli icon
     2 likes
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    Your online customer feedback software. Fast, easy and without worries or small print.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
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