ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Usedesk Alternatives
Alternatives list
58 Document360 alternativesAI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
India
+7
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Linux
- Online
United Kingdom
Combines website heatmaps revealing user clicks, session recordings for visitor navigation insights, SEO monitoring with tracking of key indicators, conversion funnel analysis for user paths, and pop-up forms to gather leads and feedback in one CRO-focused platform.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Shopify
Ukraine
+3
PPMessage is an open source customer communication platform with the backend written in Python.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Android Tablet
- Windows Phone
- iPad
- Python
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Linux
- Online
- India
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
+1
Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Online
L
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
+2
Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Slack
- Software as a Service (SaaS)
Germany
EU
+3
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
United States
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
- Self-Hosted
- Internet Explorer
- Google Chrome
- Microsoft SQL Server
- Safari
- Firefox
- United Kingdom
+5
