Usedesk Alternatives

Apps similar to Usedesk include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, HubSpot, Freshdesk and Fernand. You're spoiled for choice with Help Desk Platforms like Usedesk: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Usedesk alternatives page was last updated

Alternatives list

  1. Live Chat Bot is a TELEGRAM.ORG bot that listens for messages sent from a chat widget you put on your website and sends them to you in your Telegram apps. When you reply to the Telegram message the bot will relay the message back to the user.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. HelpShift icon
     4 likes

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  3. MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution out-of-the-box

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  4. Handesk icon
     1 like

    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Self-Hosted
    Good alternative?
     
  5. Axsar Solo icon
     1 like

    One app to run your small business! Manage customers, sales pipelines, help desk tickets, activities, invoices, contracts, projects, tasks, files, notes, and more using a single app.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  6. Zoho SalesIQ icon
     3 likes

    Live chat solution offering real-time visitor tracking, automated engagement triggers, multilingual chat translation, easy setup, customizable design, actionable insights, lead scoring, visitor segmentation, mobile and desktop access, and integration with marketing tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  7. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. eAssistance Pro icon
     10 likes

    Engage with your online customer or visitors from any anywhere and any platform by using eAssistance Pro live chat on your website. Software has many significant features which are helpful to manage online customer and business. It is easy to install and operate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Internet Explorer
    • Google Chrome
    • Firefox
    Good alternative?
     
  9. Build better relationships with your customers; increase online sales with Customericare Text, Audio and Video Live Chat Software. Try now for free!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Chrome OS
    Good alternative?
     
  10. The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  11. LiveCall icon
     20 likes

    LiveCall helps you call back your leads in 25 seconds and increase number of sales calls by 60% . Experience the easiest way to help solve issues, understand your customers and boost sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Android Tablet
    Good alternative?
     
  12. Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
    Good alternative?
     
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