A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
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TeamSupport.com Alternatives
TeamSupport.com is described as 'Our online help desk is so much more than “just another ticketing system.”' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to TeamSupport.com, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Mac apps. The best TeamSupport.com alternative is Fernand. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to TeamSupport.com are Zendesk, Cenvero Orion, Tixer Connect and HelpCrunch.
Alternatives list
Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...
Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
HCustomer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
P
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
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Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Self-Hosted
- Internet Explorer
- Google Chrome
- Microsoft SQL Server
- Safari
- Firefox
+5
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
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