Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Richmond ServiceDesk Alternatives
Richmond ServiceDesk is described as 'Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Richmond ServiceDesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Self-Hosted apps. The best Richmond ServiceDesk alternative is Spiceworks, which is free. Other great apps like Richmond ServiceDesk are Freshdesk, Zendesk, Freshservice and Deskero.
Alternatives list
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
+8
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
+9
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
140 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
136 Bornevia alternativesBornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
United Kingdom
Germany
EU
Indonesia
