Richmond ServiceDesk Alternatives

Apps similar to Richmond ServiceDesk include Libredesk, which is free and open source. Other options are osTicket, Zoho Desk, Spiceworks and Freshdesk. There's no shortage of Help Desk Platforms like Richmond ServiceDesk, with more than 50 alternatives for the web, Windows, Android, iPhone and self-hosting.

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Alternatives
Richmond ServiceDesk alternatives page was last updated

Alternatives list

  1. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    194 Beingo alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Good alternative?
     
  2. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    181 Best Support System alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  3. CitSmart icon
     1 like

    The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Android Tablet
    Good alternative?
     
  4. Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    Good alternative?
     
  5. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    352 Usedesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Good alternative?
     
  6. Samanage icon
     Like

    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    141 Awesome Support alternatives

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  8. iET ITSM icon
     Like

    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    143 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  11. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    199 HelpSpace alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  12. Bornevia icon
     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    136 Bornevia alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    Good alternative?
     
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