Richmond ServiceDesk Alternatives

Apps similar to Richmond ServiceDesk include Libredesk, which is free and open source. Other options are osTicket, Zoho Desk, Spiceworks and Freshdesk. There's no shortage of Help Desk Platforms like Richmond ServiceDesk, with more than 50 alternatives for the web, Windows, Android, iPhone and self-hosting.

More about Richmond ServiceDesk
Copy a direct link to this comment to your clipboard
Alternatives
Richmond ServiceDesk alternatives page was last updated

Alternatives list

  1. ReadyDesk icon

    ReadyDesk

     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    130 ReadyDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1
    Good alternative?
     
  2. Gorgias Helpdesk icon

    Gorgias Helpdesk

     Like

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    170 Gorgias Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Rule engine combining external variables & machine learning
    Good alternative?
     
  4. Genuity icon

    Genuity

     Like

    Genuity is a technology management platform that keeps businesses on top of their IT.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. Ad
    Screenshot
    Zoho Desk icon
    Zoho Desk

    Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports coll...

    https://www.zoho.com
    Learn More
  6. ChangeGear icon

    ChangeGear

     Like

    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Happi.team icon

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    211 Happi.team alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
    Good alternative?
     
  9. Trellis Desk icon

    Trellis Desk

     Like

    Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • US flagUnited States
    Helpdesk front page
    Good alternative?
     
  10. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    201 Track-It! Help Desk Software alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
    Good alternative?
     
You are at page 5 of Richmond ServiceDesk alternatives