ProProfs Help Desk Alternatives

Sites and apps similar to ProProfs Help Desk include Libredesk, which is free and open source. Other options are Deskhero, FreeScout, Freshdesk and Zendesk. Help Desk Platforms like ProProfs Help Desk are a crowded field, with more than 100 alternatives for Windows, Android, iPhone, self-hosting and iPad.

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Alternatives
ProProfs Help Desk alternatives page was last updated

Alternatives list

  1. eStreamDesk icon
     1 like

    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. SharedBox icon
     Like

    Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Slack
    Good alternative?
     
  3. Haash icon
     Like

    Haash.io is the friendly, easy way to add a help center to your website. Quickly add sections, create questions and answer them on the fly. Drag and drop to move things around. Edit everything in a flash.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. Uptok icon
     Like

    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Good alternative?
     
  9. Screets icon
     2 likes

    Screets is self hosted Live Chat!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
    Good alternative?
     
  10. Jar icon
     1 like

    Jar is a single tool to manage your clients, files and a zillion creative requests. Whether you are a solo-designer, in-house marketing department or the hottest agency around, Jar will help you build a world-class client experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  11. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  12. Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
    Good alternative?
     
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