ProProfs Help Desk Alternatives

ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Windows, SaaS, Android and iPhone apps. The best ProProfs Help Desk alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are Deskhero, FreeScout, Zendesk and Freshdesk.

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Alternatives list

  1. Uptok icon
     Like

    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
     
  2. Inforobo icon
     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
  4. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Screets icon
     2 likes

    Screets is self hosted Live Chat!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
     
  6. Jar icon
     1 like

    Jar is a single tool to manage your clients, files and a zillion creative requests. Whether you are a solo-designer, in-house marketing department or the hottest agency around, Jar will help you build a world-class client experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  8. Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
     
  9. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. ProductLogz is a free user feedback and roadmap management tool that helps you seamlessly collect, organize & manage customer feedback & feature requests. Share regular updates with changelogs & notifications. With rewards feature, turn users into loyal customers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  11. FeedBear icon
     4 likes

    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
     
  12. SageTalk icon
     Like

    Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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