ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including SaaS, Windows, Android and iPhone apps. The best ProProfs Help Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great sites and apps similar to ProProfs Help Desk are Zendesk, Freshdesk, osTicket and Help Scout.
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
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