ProProfs Help Desk Alternatives
ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best ProProfs Help Desk alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are Deskhero, FreeScout, Zendesk and Freshdesk.
Alternatives list
Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Linux
- Online
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
+5
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
+3
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
Cost / License
- Paid
- Proprietary
Platforms
- Online
+5
KroBase is a powerful SaaS knowledge base software designed for businesses and individuals who need an efficient way to organize and share information. With a simple and intuitive interface, it allows users to create, manage, and search content effortlessly.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
+1
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Android
- iPhone
- Android Tablet
- iPad
+1
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Android
- iPhone
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
India
United Kingdom
Singapore
United States
