ProProfs Help Desk Alternatives

ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best ProProfs Help Desk alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are Deskhero, FreeScout, Zendesk and Freshdesk.

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Alternatives list

  1. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    197 Engati alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  4. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  5. Casengo icon
     3 likes

    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  7. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    347 Usedesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  8. S1 Gateway icon
     5 likes

    S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Live Guide icon
     1 like

    Live Guide is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • MailChimp
    • OpenCart
    • Shopify
    • Facebook
    • Wordpress
    • Magento Community Edition
    • Whmcs
     
  10. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  11. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Scopedesk icon
     Like

    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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