ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including SaaS, Windows, Android and iPhone apps. The best ProProfs Help Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great sites and apps similar to ProProfs Help Desk are Zendesk, Freshdesk, osTicket and Help Scout.
ProductLogz is a free user feedback and roadmap management tool that helps you seamlessly collect, organize & manage customer feedback & feature requests. Share regular updates with changelogs & notifications. With rewards feature, turn users into loyal customers.
The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.
NodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.
Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Chirps is an AI-powered customer support assistant that businesses embed on their website in seconds. It learns your business automatically by crawling your website, FAQs, and internal documents no manual training required.
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
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