ProProfs Help Desk Alternatives

ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best ProProfs Help Desk alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are FreeScout, Freshdesk, Zendesk and osTicket.

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Alternatives list

  1. eBLVD icon
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    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. BugPlug icon
     1 like
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    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    130 BugPlug alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  3. Helpman icon
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    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Copy a direct link to this comment to your clipboard

    Giving users a louder voice to help teams build better products.

    100 Product Pains alternatives

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  5. AI Desk icon
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    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. EasyFAQ icon
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    Dominate Google search & ChatGPT results with AI-powered FAQ pages that rank #1 worldwide. Our SEO-optimized FAQ generator helps 10,000+ businesses boost conversions while saving 5+ hours weekly on customer support.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
     
  7. coreAI icon
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    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Copy a direct link to this comment to your clipboard

    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. CustoQ icon
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    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Bileto icon
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    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    • Docker
     
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