Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
((OTRS)) Community Edition Alternatives
((OTRS)) Community Edition is described as 'The free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ((OTRS)) Community Edition for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and Android apps. The best ((OTRS)) Community Edition alternative is FreeScout, which is both free and Open Source. Other great apps like ((OTRS)) Community Edition are Freshdesk, Zendesk, osTicket and LiveAgent.
Alternatives list
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
Cost / License
- Freemium (Pay once)
- Proprietary
Application type
Platforms
- Self-Hosted
- PHP
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
+1
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
- 33 Django Helpdesk alternatives
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
197 Raiseaticket alternativesRaiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
+3
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
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