((OTRS)) Community Edition Alternatives
((OTRS)) Community Edition has been discontinued. Similar apps include FreeScout, which is open source with a free version. Other options are Freshdesk, Zendesk, osTicket and LiveAgent. You're spoiled for choice with Help Desk Platforms like ((OTRS)) Community Edition: we list more than 50 alternatives for the web, Windows, self-hosting, Linux and Android.
Alternatives list
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Linux
- Online
India
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Self-Hosted
- PHP
United Kingdom
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
Cost / License
- Free
- Open Source
Application type
Platforms
- Linux
D
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Malta
EU
+3
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
H
Germany
Indonesia
