((OTRS)) Community Edition Alternatives
((OTRS)) Community Edition has been discontinued. Similar apps include FreeScout, which is open source with a free version. Other options are Freshdesk, Zendesk, osTicket and LiveAgent. You're spoiled for choice with Help Desk Platforms like ((OTRS)) Community Edition: we list more than 50 alternatives for the web, Windows, self-hosting, Linux and Android.
Alternatives list
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
China
I
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
Bangladesh
+9
Cost / License
- Free
- Proprietary
Platforms
- Online
- Android SDK
- JavaScript
- Software as a Service (SaaS)
- Custom iOS
- Wordpress
United States
Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
Cost / License
- Paid
- Proprietary
Platforms
- Online
South Korea
+1
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
India
+6
Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany
EU
+3
Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
+2
Türkiye
