Open Source osTicket AlternativesTop Help Desk Platforms and other similar apps like osTicket
The best open source alternative to osTicket is FreeScout. If that doesn't suit you, our users have ranked more than 100 alternatives to osTicket and 18 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to osTicket are Zammad, GLPI, Bugzilla and Request Tracker.
filter to find the best alternatives
osTicket alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Other popular filters includes Self-Hosted + Open Source. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of osTicket.- Help Desk Platform
- Free • Open Source
33 likes77 FreeScout alternativesFree open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
License model
- Freemium • Open Source
Application types
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
FreeScout VS osTicket
Is FreeScout a good alternative to osTicket?
34 likes38 Zammad alternativesZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
Zammad VS osTicket
Is Zammad a good alternative to osTicket?Comments about Zammad as an Alternative to osTicket
Free, open source, extensible and under constant development. Developers are OTRS stalwards/founder, so plenty of experience here. Ruby/PostgreSQL/ElasticSearch works well here. Using extensively, making use of the API for scheduled tickets and various other integrations. Excellent app.
3
25 likes52 GLPI alternativesGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
License model
- Paid • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
GLPI Features
GLPI VS osTicket
Is GLPI a good alternative to osTicket?
37 likes92 Bugzilla alternativesBugzilla is a web-based tool for planning, organizing and releasing software on your own schedule. It is used by many open source companies and projects, and has advanced features such as search, milestones, and products.
License model
- Free • Open Source
Application types
Platforms
- Online
- Self-Hosted
Bugzilla Features
Bugzilla VS osTicket
Is Bugzilla a good alternative to osTicket?
17 likes53 Request Tracker alternativesRT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
License model
- Free Personal • Open Source
Application types
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Request Tracker Features
Request Tracker VS osTicket
Is Request Tracker a good alternative to osTicket?
6 likes59 OpenSupports alternativesOpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
License model
- Free • Open Source
Application type
Platforms
- Self-Hosted
OpenSupports Features
OpenSupports VS osTicket
Is OpenSupports a good alternative to osTicket?
8 likes25 UVdesk alternativesA cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.
UVdesk VS osTicket
Is UVdesk a good alternative to osTicket?
10 likes154 Helpy.io alternativesSelf-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
License model
- Freemium • Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Helpy.io Features
Helpy.io VS osTicket
Is Helpy.io a good alternative to osTicket?
1 like22 Handesk alternativesHandesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.
Handesk VS osTicket
Is Handesk a good alternative to osTicket?
4 likes65 jtrac alternativesJTrac is an open source and highly customizable issue-tracking web-application written in Java.
DiscontinuedLast version from 2008: http://j-trac.sourceforge.net/files/
jtrac VS osTicket
Is jtrac a good alternative to osTicket?
Like this app2 VeCoDesk alternativesVeCoDesk is a cloud-based management tool for vending machines. Without the need to install any software or hardware in your machines, you can access your stock using your computer, tablet, or mobile phone.
VeCoDesk VS osTicket
Is VeCoDesk a good alternative to osTicket?
2 likes53 NodePoint alternativesNodePoint is a free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API.
DiscontinuedDeprecated according to the official website - https://nodepoint.ca
NodePoint VS osTicket
Is NodePoint a good alternative to osTicket?
Comments about FreeScout as an Alternative to osTicket
Well build, migration from Helpscout very easy, as the UX is very similar.
Using it for 3 years, just awesome