Free osTicket AlternativesTop Help Desk Platforms and other similar apps like osTicket
The best free alternative to osTicket is FreeScout, which is also Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to osTicket and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to osTicket are Freshdesk, Zammad, HESK and Request Tracker.
filter to find the best alternatives
osTicket alternatives are mainly Help Desk Platforms, but if you're looking for Issue Tracking Systems or Task Management Tools you can filter on that. Other popular filters include Self-Hosted + Open Source. You can also filter by region, for example EU-based alternatives if you prefer software developed in the European Union. These are just examples - use the filter bar below to find more specific alternatives to osTicket.- Help Desk Platform
- Free • Open Source
- 89 FreeScout alternatives
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
License model
- Freemium • Open Source
Application types
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
Comments about FreeScout as an Alternative to osTicket
Using it for 3 years, just awesome
- 50 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- 38 Zammad alternatives
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
License model
- Free • Open Source
Application type
Country of Origin
Germany
EU
Platforms
- Linux
- Self-Hosted
Comments about Zammad as an Alternative to osTicket
Free, open source, extensible and under constant development. Developers are OTRS stalwards/founder, so plenty of experience here. Ruby/PostgreSQL/ElasticSearch works well here. Using extensively, making use of the API for scheduled tickets and various other integrations. Excellent app.
- 18 HESK alternatives
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
- 53 Request Tracker alternatives
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
License model
- Free Personal • Open Source
Application types
Country of Origin
United States
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Request Tracker Features
A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.
License model
- Freemium • Proprietary
Application types
Country of Origin
Türkiye
Platforms
- Online
- Trello
- Software as a Service (SaaS)
Hipporello Service Desk Features
Actioner unifies customer feedback, product usage data, and CRM insights to help sales leaders and success teams retain customers, prevent churn, and uncover upsell opportunities.
License model
- Free • Proprietary
Platforms
- Online
Actioner Features
- 12 Znuny alternatives
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
License model
- Free • Open Source
Application type
Country of Origin
Germany
EU
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
OpenSupports Features
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
License model
- Free • Proprietary
Application type
Country of Origin
Malta
EU
Platforms
- Software as a Service (SaaS)
- 90 Linear alternatives
Enhance your software project's management by efficiently tracking sprints, tasks, and bugs. Linear is designed for optimal performance for developers, offering real-time synchronization and keyboard shortcuts, easy offline access, and light or dark mode UI options across multiple teams.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
License model
- Freemium • Proprietary
Country of Origin
India
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
Engati Features
Well build, migration from Helpscout very easy, as the UX is very similar.