Free osTicket Alternatives
The best free alternative to osTicket is Zammad, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to osTicket and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to osTicket are Freshdesk (Freemium), ((OTRS)) Community Edition (Free Personal, Open Source), GLPI (Free, Open Source) and FreeScout (Freemium, Open Source).
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
Zammad vs osTicketFree, open source, extensible and under constant development. Developers are OTRS stalwards/founder, so plenty of experience here. Ruby/PostgreSQL/ElasticSearch works well here. Using extensively, making use of the API for scheduled tickets and various other integrations. Excellent app.
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Chrome OS
- Android Tablet
- Google Apps
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 79 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. View 17 alternatives to FreeScout
- Freemium • Open Source
- MySQL Community Edition