Message1 Alternatives

Apps similar to Message1 include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are HubSpot, FreeScout, Freshdesk and Zendesk. There's no shortage of Help Desk Platforms like Message1, with more than 50 alternatives for the web, iPhone, Android, iPad and Windows.

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Alternatives
Message1 alternatives page was last updated

Alternatives list

  1. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. Fullview icon
     Like

    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  4. DGlide icon
     Like

    DGlide is a configurable operations platform that unifies Field Service Management, CRM, Service Desk, Field Sales, and Process Management — kept future-proof by our Living Service Model that adapts as your business evolves.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. HelpdeskWin icon
     1 like

    A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  7. Ravine Desk icon
     2 likes

    A right-sized helpdesk for freelancers and small dev shops, with a branded client portal, billable-hours tracking, and a built-in AI assistant.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Infercall icon
     Like

    AI receptionist provides 24/7 call answering in a natural voice, captures caller name, contact, and job details, reads business information from your website, manages website chat, transfers urgent calls, and organizes all summaries and caller intents in a dashboard.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Five9 icon
     Like

    Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    Good alternative?
     
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