Open Source LiveChat AlternativesTop Help Desk Platforms & AI Chatbots like LiveChat

The best open source alternative to LiveChat is FreeScout. If that doesn't suit you, our users have ranked more than 100 alternatives to LiveChat and 13 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to LiveChat are Chatwoot, Hay.chat, Rapls AI Chatbot and Chaskiq.

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Alternatives
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Alternatives list

  1. FreeScout icon

    FreeScout

     42 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    155 FreeScout alternatives

    Cost / License

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
    Good alternative?
     
  4. Hay.chat icon

    Hay.chat

     1 like

    AI customer service automation that resolves tickets by executing real actions in Shopify, Zendesk, Stripe, and more. Source-available. EU hosted.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    • PT flagPortugal
    • European Union flagEU
    The Hay dashboard showing active agents, conversation volume, resolution rates, and top-performing agent analytics.
    Good alternative?
     
  5. Rapls AI Chatbot icon

    Rapls AI Chatbot

     Like

    Rapls AI Chatbot is a self-hosted AI chatbot plugin for WordPress that answers visitor questions from your own site's content — not generic web knowledge.

    Cost / License

    • Freemium
    • Open Source

    Platforms

    • Wordpress
    • JP flagJapan
    Rapls AI Chatbot screenshot 1
    Good alternative?
     
  6. Chaskiq icon

    Chaskiq

     8 likes

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    182 Chaskiq alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    • UY flagUruguay
    Conversational bot
    Good alternative?
     
  8. Mibew icon

    Mibew

     26 likes

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Global
    Look and feels of the chat
    Good alternative?
     
  9. Helpy.io icon

    Helpy.io

     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    158 Helpy.io alternatives

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
    Good alternative?
     
  10. Messup Chat icon

    Messup Chat

     3 likes

    Compact solution for implementing a chat window on a website. Chat with your website visitors!

    Cost / License

    • Free
    • Open Source

    Platforms

    • Windows
    • Linux
    • Online
    • DE flagGermany
    • European Union flagEU
    Chat window on a website
    Good alternative?
     
  11. PyLiveResponse icon

    PyLiveResponse

     Like

    PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.

    49 PyLiveResponse alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  12. Stella Chatbot Plugin icon

    Stella Chatbot Plugin

     Like

    WordPress chatbot plugin with FAQ-first automation and AI fallback via ChatGPT, Claude, Gemini, and Groq. No complex setup, no monthly fees.

    Cost / License

    Application type

    Platforms

    • Wordpress
    • SE flagSweden
    • European Union flagEU
    Stella Chatbot Plugin
    Good alternative?
     
  14. ChatterMate icon

    ChatterMate

     Like

    ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    Good alternative?
     
12 of 13 LiveChat alternatives