LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Freshdesk, Zendesk, Userlike and Text App.
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
Has all the features, and more, and is 100% free!
Amazing FREE service with all needed functions
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
only weak point is the chat assignment
good Chat Solution, the only weak point is the chat assignment
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
ChatQube is an AI-powered chatbot for websites that delivers instant customer support, boosts engagement, and resolves queries efficiently. Perfect for businesses seeking smart AI chatbots, automated support, and improved user experience.
Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
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I love it and it deserves it.