LiveChat Alternatives

One of the most popular alternatives to LiveChat is Deskhero. Other popular alternatives are FreeScout, Fernand, Freshdesk and ManyChat. Help Desk Platforms like LiveChat are a crowded field, with more than 100 alternatives for the web, Android, iPhone, Windows and iPad.

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Alternatives
LiveChat alternatives page was last updated

Alternatives list

  1. Pure Chat icon
     23 likes

    Small teams can use Pure Chat to see who's on their website in real time and start a live chat conversation with the most qualified leads. Instead of spending hours talking on the phone, Pure Chat helps businesses message multiple leads and customers at once!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  2. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    Good alternative?
     
  3. Bravos AI icon
     1 like

    Build RAG-powered AI chatbots for your website and WhatsApp in minutes. No coding needed, multilingual (13 languages), trained on your own business data. Query product catalogs with filters (price, location, etc). Automatic lead capture. Free trial available.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. OpenWidget icon
     2 likes

    Provide customer support on e-commerce sites with free plugins offering easy contact forms, automated product card displays, and FAQ templates for common inquiries. Installation is straightforward, requires no coding, and widgets support promotions, visual customization, and future enhancements.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • BigCommerce
    • Shopify
    • LiveChat
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
    Good alternative?
     
  5. SupportBee icon
     96 likes

    Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  7. Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. GoSquared icon
     19 likes

    All-in-one platform for understanding converting more web visitors to leads – real time analytics, live chat, marketing automation and our unique customer data hub, integrated seamlessly.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • GB flagUnited Kingdom
    GoSquared Now Dashboard – The most accurate real-time website analytics to see what's happening on your website right now.
    Good alternative?
     
  9. CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    151 Reamaze alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    Reamaze is feature-packed and comes with simple pricing!
    Good alternative?
     
  11. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    • GB flagUnited Kingdom
    Kayako screenshot 1
    Good alternative?
     
  12. Hitsteps icon
     1 like

    Hitsteps Analytics is a real time visitor web statistics, heatmap and live chat app with online visitors. Get competitive advantage.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
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