LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Fernand, Userlike and ManyChat.

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Alternatives list

  1. Trackaview icon
     3 likes

    Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  2. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Screets icon
     2 likes

    Screets is self hosted Live Chat!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
     
  4. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  5. Zoho SalesIQ icon
     3 likes

    Live chat solution offering real-time visitor tracking, automated engagement triggers, multilingual chat translation, easy setup, customizable design, actionable insights, lead scoring, visitor segmentation, mobile and desktop access, and integration with marketing tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  6. Reply Now icon
     2 likes

    Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  7. Live Chat Bot is a TELEGRAM.ORG bot that listens for messages sent from a chat widget you put on your website and sends them to you in your Telegram apps. When you reply to the Telegram message the bot will relay the message back to the user.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  8. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. eAssistance Pro icon
     10 likes

    Engage with your online customer or visitors from any anywhere and any platform by using eAssistance Pro live chat on your website. Software has many significant features which are helpful to manage online customer and business. It is easy to install and operate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Internet Explorer
    • Google Chrome
    • Firefox
     
  10. Live Helper Chat - live support for your website. Featuring web and desktop clients. Compatible Windows, Linux, Mac. XMPP notifications support including GTalk, Android, IPhone and other generic XMPP providers/apps. Enables interactive live chat for customers support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
     
  11. Digistant icon
     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  12. ChatWerk icon
     1 like

    No matter which channel your clients prefer, ChatWerk combines the most popular messengers, from WhatsApp to Instagram into one inbox. Easy-to-use app that enables entrepreneurs to chat with their customers, ask for reviews, and share information with their team on the go.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
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