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Self-Hosted Intercom Alternatives

Intercom is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The best Self-Hosted alternative is Chatwoot, which is both free and Open Source. If that doesn't suit you, our users have ranked more than 100 alternatives to Intercom and many of them are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to Intercom are UseResponse, Smartsupp, erxes and Mibew.

Intercom alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Intercom.
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  • Online
  • Android
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Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to...

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  1. Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

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    Chatwoot vs Intercom opinions
    Almost everyone thinks Chatwoot is a great alternative to Intercom.

    Clean user interface and the code is open source

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    1
  2. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    ⚫︎ CustomizableUseResponse is easy to customize with themes or similar features.
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    Help Center of UseResponse
    UseResponse vs Intercom opinions
    Almost everyone thinks UseResponse is a great alternative to Intercom.


  3. Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

    ⚫︎ CustomizableSmartsupp is easy to customize with themes or similar features.
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    Respond form your warehouse or on the go with our mobile app
    Smartsupp vs Intercom opinions
    Almost everyone thinks Smartsupp is a great alternative to Intercom.
    marceldurand

    I’ve tried many different live chats on my site, but I sticked with this one. The pricing is the best compared to others and you get all these cool features, but it’s still simple to use… I just love it!

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    MarktaProchzkov

    Much cheaper option, nice for small website

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    2
    PianIstien

    Easy to instal & GDPR complaint

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    4

    Great on-site chat that is easy to install and easy to use. However they do not comply with the regulations on privacy so my Healthcare organisation will not be able to use it.

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  4. In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.

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  5. Mibew icon

    Mibew

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

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    Look and feels of the chat


  6. Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

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    Conversational bot
    Chaskiq vs Intercom opinions
    pros, cons and recent comments

    Chaskiq enable many of the features that intercom service has, segments, mailings, product tours, help center among others

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  7. Papercups icon

    Papercups

    • FreemiumOpen Source
    • Self-Hosted
    • Software as a Service (SaaS)

    Papercups is an open source live customer chat web app.

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    Screenshot
  8. Tiledesk icon

    Tiledesk

    • FreemiumOpen Source
    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)

    Open source alternative to Intercom, Zendesk, Drift, etc. Tiledesk is a free and open source Live Chat platform with built-in Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS.

    ⚫︎ Extensible by Plugins/ExtensionsTiledesk can be extended with add-ons, plugins and extensions.
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    Tiledesk vs Intercom opinions
    pros, cons and recent comments
    andrews_p

    Chatbot human handoff is very easy. Love the semplicity to add or remove a chatbot from a conversation when needed!

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    NicolaLanzilotto

    More functionality, cheaper, more user friendly

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  9. Screets icon

    Screets

    • Online
    • Self-Hosted
    • PHP
    • Wordpress

    Screets is self hosted Live Chat!.

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    Screenshot
  10. Gutama icon

    Gutama

    • FreeOpen Source
    • Self-Hosted

    Gutuma was born out of the need for free mailing list / newsletter software that is geared, not towards mass-marketing companies and spammers, but web developers who need a system that can be easily integrated with an existing web site.

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    Discontinued

    Last stable release is from 2008

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Showing 10 of 23 alternatives