There are many alternatives to iET ITSM as a web app if you are looking for a replacement. The best Online alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or eStreamDesk. If that doesn't suit you, our users have ranked more than 50 alternatives to iET ITSM and many of them are available as a web app so hopefully you can find a suitable replacement. Other interesting Online alternatives to iET ITSM are Freshservice, ServiceNow, Deskero and Solarwinds Web Help Desk.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
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