HelpKit AlternativesHelp Desk Platforms & Customer Feedback Managers like HelpKit

HelpKit is described as 'The best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to HelpKit for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpKit alternative is Freshdesk, which is free. Other great apps like HelpKit are Zendesk, UserVoice, Tidio and Produkt.so.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to HelpKit.

    • Freshdesk is the most popular free alternative to HelpKit.

    • Freshdesk is Freemium and ProprietaryHelpKit is Paid and Proprietary
    • Freshdesk is CustomizableHelpKit is not according to our users
  2. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to HelpKit.

    • Zendesk is Paid and ProprietaryHelpKit is also Paid and Proprietary
  4. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular SaaS alternative to HelpKit.

    • UserVoice is Paid and ProprietaryHelpKit is also Paid and Proprietary
  5. Ad
    Screenshot
    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
    Learn More
  6. Tidio icon

    Tidio

     35 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    62 Tidio alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     
  7. Produkt.so icon

    Produkt.so

     1 like
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    Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.

    100 Produkt.so alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    Produkt.so screenshot 1
     
  8. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    211 UseResponse alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     

    • UseResponse is the most popular Self-Hosted alternative to HelpKit.

    • UseResponse is Paid and ProprietaryHelpKit is also Paid and Proprietary
    • UseResponse is CustomizableHelpKit is not according to our users
  10. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    291 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     
  11. Notaku icon

    Notaku

     5 likes
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    Turn you Notion into documentation, knowledge base and blog websites.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    Notaku screenshot 1
     
  12. Help Scout icon

    Help Scout

     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  13. SupportBee icon

    SupportBee

     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    137 SupportBee alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    SupportBee screenshot 1
     
  14. Drift.com icon

    Drift.com

     21 likes
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    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    130 Drift.com alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
    Drift.com screenshot 1
     
  15. Peppermint Ticket Management icon

    Peppermint Ticket Management

     1 like
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    An open source ticket management & help desk solution. A freshdesk alternative.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Docker
    • Self-Hosted
    Peppermint Ticket Management screenshot 1
     

    • Peppermint Ticket Management is the most popular Open Source alternative to HelpKit.

    • Peppermint Ticket Management is Free and Open SourceHelpKit is Paid and Proprietary
12 of 29 HelpKit alternatives