Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
HelpDesk 3 is described as 'Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best HelpDesk 3 alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Spiceworks or Freshdesk. Other great apps like HelpDesk 3 are osTicket, tawk.to, Zendesk and UserVoice.
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.




SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.



Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.



Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Join SentinelAgent and the evolution of Windows monitoring.
SentinelAgent is a secure cloud-based Microsoft Windows® monitoring system that uses the latest in Microsoft Azure® technology with a lightweight agent-based SaaS design and sleek web interface to capture, org.




Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.




If your business needs to log, track, manage, automate and escalate support issues, then please read on.
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
