HelpDesk 3 Alternatives

HelpDesk 3 is described as 'Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best HelpDesk 3 alternative is Spiceworks, which is free. Other great apps like HelpDesk 3 are Freshdesk, osTicket, Zendesk and tawk.to.

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HelpDesk 3 alternatives page was last updated

Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Giving users a louder voice to help teams build better products.

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  2. ReadyDesk icon
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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
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    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  4. Copy a direct link to this comment to your clipboard

    AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
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    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. Directly icon
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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  8. Uptok icon
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    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
     
  9. Copy a direct link to this comment to your clipboard

    All-in-one computer repair ticketing system.

    68 RepairShopr alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  10. Copy a direct link to this comment to your clipboard

    The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • web hosting
    • Wordpress
     
  11. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    106 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  12. Copy a direct link to this comment to your clipboard

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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