HelpDesk 3 Alternatives

HelpDesk 3 is described as 'Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best HelpDesk 3 alternative is Spiceworks, which is free. Other great apps like HelpDesk 3 are Freshdesk, osTicket, Zendesk and tawk.to.

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HelpDesk 3 alternatives page was last updated

Alternatives list

  1. Astuto icon
     2 likes
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    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    148 Astuto alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
    • Docker
     
  2. Helpjuice icon
     15 likes
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    Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.

    52 Helpjuice alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Trengo icon
     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    172 Trengo alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  4. Consolto icon
     2 likes
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    The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  5. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    195 Engati alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  6. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  8. Maian Support icon
     2 likes
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    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
     
  9. Trakdesk icon
     25 likes
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    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
     
  10. Copy a direct link to this comment to your clipboard

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Subscription
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
     
  11. Copy a direct link to this comment to your clipboard

    Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. Copy a direct link to this comment to your clipboard

    Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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