HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
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Help Scout Alternatives
Help Scout is described as 'Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Help Scout for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Help Scout alternative is FreeScout, which is both free and Open Source. Other great apps like Help Scout are Libredesk, Freshdesk, osTicket and Zendesk.
Alternatives list
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.
Cost / License
- Pay once
- Proprietary
Platforms
- Online
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
+5
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- web hosting
- Wordpress
+5
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.
+3
An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+1
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+1
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Microsoft Teams
- Software as a Service (SaaS)
+1
Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Trello
- Software as a Service (SaaS)
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