Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
Help Scout Alternatives
Help Scout is described as 'Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Help Scout for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Help Scout alternative is FreeScout, which is both free and Open Source. Other great apps like Help Scout are Libredesk, Freshdesk, osTicket and Zendesk.
Alternatives list
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
+3
At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be processed in workspaces with Kanban boards, helping you stay organized, set up sales...
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.
Cost / License
- Free
- Proprietary
Platforms
- Online
- Slack
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+1
Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Online
Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.
Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!
Cost / License
- Freemium (Subscription)
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+2
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
+9
SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
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