Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Gorgias Helpdesk Alternatives
Gorgias Helpdesk is described as 'Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Gorgias Helpdesk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Mac apps. The best Gorgias Helpdesk alternative is Freshdesk, which is free. Other great sites and apps similar to Gorgias Helpdesk are osTicket, Zendesk, UserVoice and Tidio .
Alternatives list
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Freemium
- Proprietary
Platforms
- Online
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Salesforce.com
- Gmail
- Zendesk
HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
+1
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
+9
QuickReply.ai is a WhatsApp automation and omnichannel messaging platform for B2C brands that want to turn everyday conversations into measurable marketing, sales, and support outcomes.
Cost / License
- Subscription
- Proprietary
Platforms
- Software as a Service (SaaS)
- Online
+3
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
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