Gorgias Helpdesk Alternatives

Gorgias Helpdesk is described as 'Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Gorgias Helpdesk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Mac apps. The best Gorgias Helpdesk alternative is Freshdesk, which is free. Other great sites and apps similar to Gorgias Helpdesk are osTicket, Zendesk, UserVoice and Tidio .

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Gorgias Helpdesk alternatives page was last updated

Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Giving users a louder voice to help teams build better products.

    100 Product Pains alternatives

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  2. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
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    Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  4. Copy a direct link to this comment to your clipboard

    Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Uptok icon
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    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
     
  6. Helloumi icon
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    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. Copy a direct link to this comment to your clipboard

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  8. Copy a direct link to this comment to your clipboard

    Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
     
  9. Copy a direct link to this comment to your clipboard

    HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Kapdesk icon
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    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Android Tablet
     
  11. IzzyHelp icon
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    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
     
  12. iET ITSM icon
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    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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