Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
Cost / License
- Paid
- Proprietary
South KoreaPlatforms
- Online
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Gorgias Helpdesk Alternatives
Gorgias Helpdesk is described as 'Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Gorgias Helpdesk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best Gorgias Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Gorgias Helpdesk are Zendesk, Fernand, HelpDesk and LenoChat.
Alternatives list
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
S- 29 BMC End User Experience Management alternatives
Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Linux
B 
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
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Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- Android Tablet
58 IzzyHelp alternativesAn easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
30 CustomAnswers alternativesCustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
R
An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
23 Orcadesk alternativesOrcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
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