Gorgias Helpdesk Alternatives

Gorgias Helpdesk is described as 'Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Gorgias Helpdesk, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best Gorgias Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Gorgias Helpdesk are Zendesk, HelpDesk, Fernand and UserVoice.

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Gorgias Helpdesk alternatives page was last updated

Alternatives list

  1. Requestbox icon
     1 like

    Requestbox is a workflow/request management platform. Requestbox allows users to create web based solutions without any programming knowledge. A complete solution can be designed and built within Requestbox.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  2. BugPlug icon
     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. HelpSite icon
     Like

    The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
     
  7. Directly icon
     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. Aidly icon
     Like

    AI-powered email support that drafts perfect customer responses instantly. Native Shopify integration with order history in every ticket.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    138 jiLiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Markeaze icon
     Like

    Free live chat for online stores to speed up customer service, and Virtual Assistant for full automation of the support and sales processes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  11.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
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