Deskpro Alternatives

Deskpro is described as 'Creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskpro for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best Deskpro alternative is Freshdesk, which is free. Other great apps like Deskpro are Spiceworks, osTicket, Zendesk and HelpCrunch.

Deskpro iconDeskpro
  17
  • ...

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the...

More about Deskpro
More about Deskpro
Deskpro alternatives page was last updated Oct 1, 2024
Copy a direct link to this comment to your clipboard
  1. Happi.team icon

    Happi.team

     Like
    Copy a direct link to this comment to your clipboard

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1

    Happi.team Features

    1.  Customer service

    Happi.team VS Deskpro

     
  2. Bornevia icon

    Bornevia

     Like
    Copy a direct link to this comment to your clipboard

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    License model

    Application types

    Country of Origin

    • ID flagIndonesia

    Platforms

    • Online
    • Android
    Bornevia screenshot 1

    Bornevia Features

    1.  Inbox Management
    2.  Customer service

    Bornevia VS Deskpro

     
  4. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like
    Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1

    Track-It! Help Desk Software Features

    1.  Asset Management
    2.  Change Management

    Track-It! Help Desk Software VS Deskpro

     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. ReadyDesk icon

    ReadyDesk

     Like
    Copy a direct link to this comment to your clipboard

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    License model

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1

    ReadyDesk Features

    1.  Knowledge base
    2.  Contract Management
    3.  Scheduling
    4.  Reporting
    5.  SLA

    ReadyDesk VS Deskpro

     
  7. Helpman icon

    Helpman

     Like
    Copy a direct link to this comment to your clipboard

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    License model

    Application type

    Platforms

    • Online
    Helpman screenshot 1

    Helpman Features

    1.  Knowledge base
    2.  Customer service
    3.  Servicedesk
    4.  Knowledge Management
    5.  Multiple languages

    Helpman VS Deskpro

     
  8. HelpSpace icon

    HelpSpace

     Like
    Copy a direct link to this comment to your clipboard

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    License model

    Application type

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Software as a Service (SaaS)
    HelpSpace screenshot 1

    HelpSpace Features

    1.  Knowledge base
    2.  Helpdesk Ticketing

    HelpSpace VS Deskpro

     
  10. Gorgias Helpdesk icon

    Gorgias Helpdesk

     Like
    Copy a direct link to this comment to your clipboard

    Gorgias is a helpdesk which enables to manage customer support from one screen.

    • See the customer profile from your back-office. Issue refunds, cancel orders, etc.
    • Connect all your support channels: email, live chat, Facebook, etc.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Rule engine combining external variables & machine learning

    Gorgias Helpdesk Features

    1.  Customer service

    Gorgias Helpdesk VS Deskpro

     
  11. SupportPal icon

    SupportPal

     1 like
    Copy a direct link to this comment to your clipboard

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    License model

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Self-Hosted
    Operator ticket view

    SupportPal Features

    1.  Helpdesk Ticketing
    2.  On-premises software

    SupportPal VS Deskpro

     
  12. Directly icon

    Directly

     Like
    Copy a direct link to this comment to your clipboard

    Launch and train virtual agents that double your automation rate with AI expertise.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Directly Features

    1.  Customer service
    2.  Knowledge base

    Directly VS Deskpro

     
  13. Auralis AI icon

    Auralis AI

     Like
    Copy a direct link to this comment to your clipboard

    Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Privacy focused

    Features

    1.  No Coding Required
    2.  Real time collaboration
    3.  Reminders
    4.  Ad-free
    5.  Goal Tracking

    Auralis AI VS Deskpro

     
  14. FermiAI icon

    FermiAI

     Like
    Copy a direct link to this comment to your clipboard

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Deploy chat on any customer facing web portal

    FermiAI Features

    1.  Auto Responder
    2.  No Coding Required
    3.  Ad-free
    4.  Marketing Automation
    5.  Chat Bot
    6.  AI-Powered

    FermiAI VS Deskpro

     

  15. RepairShopr

     Like
    Copy a direct link to this comment to your clipboard

    All-in-one computer repair ticketing system.

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    RepairShopr VS Deskpro

     
You are at page 6 of Deskpro alternatives