Cherwell Alternatives
Cherwell is described as 'Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY ITIL-based processes and is available SaaS or on-premises' and is a it service management software. There are more than 50 alternatives to Cherwell for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Cherwell alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Cherwell are monday service, Freshservice, ServiceNow and Deskero.
- IT Service Management Software
- Paid • Proprietary
The Best Solution To Support Customers & Employees. Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster. An all-in-one support platform designed to be simple to use while providing the tools to scale to...
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
Mojo Helpdesk Features
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
License model
- Free • Proprietary
Application type
Country of Origin
Malta
EU
Platforms
- Software as a Service (SaaS)
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
License model
- Paid • Proprietary
Application types
Country of Origin
Russia
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
Usedesk Features
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
License model
- Paid • Proprietary
Application type
Country of Origin
India
Platforms
- Online
Helpdesk Pilot Features
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
Bpm'online service Features
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
License model
- Paid • Proprietary
Application types
Country of Origin
Poland
EU
Platforms
- Self-Hosted
- Software as a Service (SaaS)
Mint Service Desk Features
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
Trakdesk Features
The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes.
License model
- Paid • Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- Android Tablet
CitSmart Features
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
OvationCXM Features
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
License model
- Paid • Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
IntraService Features
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
License model
- Paid • Proprietary
Application types
Country of Origin
Bangladesh
Platforms
- Online
- Self-Hosted
Best Support System Features
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
License model
- Freemium • Proprietary
Application type
Country of Origin
United Kingdom
Platforms
- Online
eStreamDesk Features