Cherwell Alternatives

Cherwell is described as 'Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY ITIL-based processes and is available SaaS or on-premises' and is a it service management software. There are more than 50 alternatives to Cherwell for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Cherwell alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Cherwell are monday service, Freshservice, ServiceNow and Deskero.

Cherwell iconCherwell
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Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and...

More about Cherwell
More about Cherwell
Cherwell alternatives page was last updated Mar 14, 2024
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  1. Directly icon

    Directly

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    Launch and train virtual agents that double your automation rate with AI expertise.

    134 Directly alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Directly Features

    1.  Customer service
    2.  Knowledge base

    Directly VS Cherwell

     
  2. Wolken- Service Desk for Customer Support icon

    Wolken- Service Desk for Customer Support

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    Wolken Service Desk for Customer Support is an AI and Cloud-native SaaS that enables enterprises to provide superior internal/external customer service and reduce the cost of support through Automation, Machine Learning, and Integrations.

    License model

    Platforms

    • Mac
    • Windows
    • Linux

    Wolken- Service Desk for Customer Support VS Cherwell

     
  4. Happi.team icon

    Happi.team

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    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1

    Happi.team Features

    1.  Customer service

    Happi.team VS Cherwell

     
  5. Ad
    Screenshot
    monday service icon
    monday service

    Monday Service, product of https://alternativeto.net/software/dapulse/about/ , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, a...

    https://www.monday.com
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  6. SupportPal icon

    SupportPal

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    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    License model

    Application type

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Self-Hosted
    Operator ticket view

    SupportPal Features

    1.  Helpdesk Ticketing
    2.  On-premises software

    SupportPal VS Cherwell

     
  7. Gorgias Helpdesk icon

    Gorgias Helpdesk

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    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    Rule engine combining external variables & machine learning

    Gorgias Helpdesk Features

    1.  Customer service

    Gorgias Helpdesk VS Cherwell

     
  8. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

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    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1

    Track-It! Help Desk Software Features

    1.  Asset Management
    2.  Change Management

    Track-It! Help Desk Software VS Cherwell

     
  10. HaloITSM icon

    HaloITSM

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    HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...

    License model

    Application types

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Software as a Service (SaaS)
    HaloITSM screenshot 1

    HaloITSM Features

    1.  Servicedesk

    HaloITSM VS Cherwell

     
  11. ALVAO IT Service Management icon

    ALVAO IT Service Management

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    ITIL-compliant ITSM and ITAM solutions for SMBs. Service Desk and IT Asset Management software developed for Microsoft 365.

    License model

    Application types

    Country of Origin

    • CZ flagCzechia
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    IT Asset Management

    ALVAO IT Service Management Features

    1.  Auto Responder
    2.  Reminders
    3.  Task Time Tracking
    4.  Helpdesk Ticketing
    5.  Servicedesk
    6.  IT Asset Management

    ALVAO IT Service Management VS Cherwell

     
  12. Hector icon

    Hector

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    Hector is an asset management application to build custom asset inventories based on real business needs, our software is born out of a need to have better control over them.

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Chrome OS
    • Android Tablet
    • Software as a Service (SaaS)
    Hector screenshot 1

    Hector Features

    1.  IT Asset Management
    2.  Asset Management

    Hector VS Cherwell

     
  13. Bornevia icon

    Bornevia

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    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    License model

    Application types

    Country of Origin

    • ID flagIndonesia

    Platforms

    • Online
    • Android
    Bornevia screenshot 1

    Bornevia Features

    1.  Inbox Management
    2.  Customer service

    Bornevia VS Cherwell

     
  14. EasyVista icon

    EasyVista

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    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    License model

    Application type

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Online

    EasyVista Features

    1.  IT Asset Management
    2.  Helpdesk Ticketing

    EasyVista VS Cherwell

     
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