Cherwell Alternatives

Cherwell is described as 'Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY ITIL-based processes and is available SaaS or on-premises' and is a it service management software. There are more than 50 alternatives to Cherwell for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Cherwell alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Cherwell are monday service, Freshservice, ServiceNow and Deskero.

  • ...

Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and...

More about Cherwell
Cherwell alternatives page was last updated Jan 22, 2020
Copy a direct link to this comment to your clipboard
  1. Helpy.io icon
     10 likes
    Copy a direct link to this comment to your clipboard

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing

    Helpy.io VS Cherwell

     
  2. Vivantio icon
     9 likes
    Copy a direct link to this comment to your clipboard

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Vivantio VS Cherwell

     
  3. Enchant.com icon
     17 likes
    Copy a direct link to this comment to your clipboard

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service

    Enchant.com VS Cherwell

     
  4. Kaseya VSA icon
     4 likes
    Copy a direct link to this comment to your clipboard

    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online

    Kaseya VSA Features

    1.  Topology map
    2.  Remote monitoring
    3.  IT Automation
    4.  Patch Management
    5.  Remote Management

    Kaseya VSA VS Cherwell

     
  5. Trengo icon
     3 likes
    Copy a direct link to this comment to your clipboard

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites

    Trengo VS Cherwell

     
  6. Engati icon
     2 likes
    Copy a direct link to this comment to your clipboard

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    License model

    • FreemiumProprietary

    Country of Origin

    • IN flagIndia

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot

    Engati VS Cherwell

     
  7. Copy a direct link to this comment to your clipboard

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    LanDesk Service Management Features

    1.  IT Asset Management

    LanDesk Service Management VS Cherwell

     
  8. Inforobo icon
     2 likes
    Copy a direct link to this comment to your clipboard

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Online

    Inforobo Features

    1.  Text to Speech
    2.  Chat Bot
    3.  Bots
    4.  Live chat for websites
    5.  Customer service
    6.  Knowledge base

    Inforobo VS Cherwell

     
  9. TOPdesk ITSM icon
     3 likes
    Copy a direct link to this comment to your clipboard

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management

    58 TOPdesk ITSM alternatives

    License model

    Country of Origin

    • NL flagNetherlands
    • European Union flagEU

    Platforms

    • Online
    • Self-Hosted

    TOPdesk ITSM Features

    1.  Extensible by Plugins/Extensions
    2.  Auto Responder
    3.  Task Time Tracking
    4.  Ad-free
    5.  Real time collaboration
    6.  No Coding Required
    7.  Incident Management

    TOPdesk ITSM VS Cherwell

     
  10. Copy a direct link to this comment to your clipboard

    MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...

    License model

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Windows

    MSM ITSM Software VS Cherwell

     
  11. AzureDesk icon
     1 like
    Copy a direct link to this comment to your clipboard

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted

    AzureDesk Features

    1.  Customer service

    AzureDesk VS Cherwell

     
  12. BlueFolder icon
     1 like
    Copy a direct link to this comment to your clipboard

    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    BlueFolder Features

    1.  Incident Management

    BlueFolder VS Cherwell

     
You are at page 2 of Cherwell alternatives