Zonka Feedback Alternatives

    Zonka Feedback is described as 'Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system. Collect feedbacks, analyze them and follow-up with your customers' and is an app in the Business & Commerce category. There are more than 50 alternatives to Zonka Feedback for a variety of platforms, including Online / Web-based, iPhone, Android, Windows and iPad. The best alternative is Freshdesk, which is free. Other great apps like Zonka Feedback are ProProfs Help Desk (Paid), Nolt (Paid), UseResponse (Paid) and Qualaroo (Paid).

    This page was last updated Oct 25, 2021
    1. Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. It has been heavely inspired by Canny.io ("astuto", indeed, is the italian translation of the word "canny").
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    2. BugPlug is a super-simple user feedback and bug submission capture tool. The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.
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    4. Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
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    5. IntraService

      • Windows
      • Android
      • iPhone
      • iPad
      • Self-Hosted
      • Microsoft SQL Server Express
      • Microsoft SQL Server
      • ASP.NET MVC
      • Microsoft IIS
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      IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
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    6. eStreamDesk

      • Freemium • Proprietary
      • Online
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      Ticketed support and e-mail management
    8. RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own.
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    9. Feedback Lite

      • Online
      • Windows Mobile
      • Android
      • iPhone
      • iPad
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      Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can: 1. Begin receiving valuable customer feedback responses by adding our simple to use feedback tab to your website in minutes.
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    10. SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook.
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    11. Engaging website visitors has never been easier. My Hall Monitor is an online, in-site Customer Engagement Tools Suite that enables a company to build better relationships with customers through feedback.
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    12. If your business needs to log, track, manage, automate and escalate support issues, then please read on.
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