Zonka Feedback Alternatives

Zonka Feedback is described as 'Enterprise-grade feedback platform that uses AI to convert multi-channel survey data into actionable customer experience insights, supporting mobile, offline, and web collection' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to Zonka Feedback for a variety of platforms, including Web-based, iPhone, Android, Windows and iPad apps. The best Zonka Feedback alternative is Freshdesk, which is free. Other great apps like Zonka Feedback are Zendesk, UserVoice, Opin and UseResponse.

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Alternatives list

  1. Userwish icon
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    Userwish is a SaaS web app that helps business owners build customer driven product roadmaps. It does this through Feedback/Suggestion boards called 'Wishboards'.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. KronoDesk icon
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    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    FEEDBACKdeck brings to WordPress, a gorgeous way to capture user feedback. By leveraging the benefits of short surveys, FEEDBACKdeck lets users give their valuable feedback while taking only 10-30 secs of their time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Wordpress
     
  4. ReadyDesk icon
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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  5. iPerceptions icon
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    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Copy a direct link to this comment to your clipboard

    RenegadeWorks combines customer feedback, online reputation management, customer referrals and other tools to drive new and repeat business. The software allows businesses to build a new customer database, or upload their own.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    106 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  8. Copy a direct link to this comment to your clipboard

    Clarabridge transforms customer feedback into intelligence that empowers your workforce to take confident, decisive action, resulting in happier customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • iPhone
    • iPad
     
  9.  Like
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    Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  11. Copy a direct link to this comment to your clipboard

    Giving users a louder voice to help teams build better products.

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  12. Copy a direct link to this comment to your clipboard

    piHAPPINESS is a comprehensive customer feedback platform ideal for consumer-centric businesses. Captures feedback via Tablets, iPads, automated touch screen kiosks and online web surveys from multi-chain businesses present in various locations.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
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