Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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Zonka Feedback Alternatives
Zonka Feedback is described as 'Enterprise-grade feedback platform that uses AI to convert multi-channel survey data into actionable customer experience insights, supporting mobile, offline, and web collection' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to Zonka Feedback for a variety of platforms, including Web-based, iPhone, Android, Windows and iPad apps. The best Zonka Feedback alternative is Freshdesk, which is free. Other great apps like Zonka Feedback are Zendesk, UserVoice, Opin and UseResponse.
Alternatives list
208 DeskXpand alternativesDeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
116 Enchant.com alternativesSimple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker
SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.
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ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
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Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
179 Trengo alternativesOne inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
63 FeedBear alternativesThe easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Intercom
- Software as a Service (SaaS)
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Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
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