Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
Cost / License
- Freemium (Pay once)
- Proprietary
Platforms
- Online



Zonka Feedback is described as 'Enterprise-grade feedback platform that uses AI to convert multi-channel survey data into actionable customer experience insights, supporting mobile, offline, and web collection' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to Zonka Feedback for a variety of platforms, including Web-based, iPhone, Android, Windows and iPad apps. The best Zonka Feedback alternative is Freshdesk, which is free. Other great apps like Zonka Feedback are Zendesk, UserVoice, Opin and UseResponse.
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration



Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.







Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.



SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.




ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.





Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.


One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.


The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.




Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.




Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.



