Zonka Feedback Alternatives

Zonka Feedback is described as 'Enterprise-grade feedback platform that uses AI to convert multi-channel survey data into actionable customer experience insights, supporting mobile, offline, and web collection' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to Zonka Feedback for a variety of platforms, including Web-based, iPhone, Android, Windows and iPad apps. The best Zonka Feedback alternative is Freshdesk, which is free. Other great apps like Zonka Feedback are Zendesk, UserVoice, Opin and UseResponse.

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Alternatives list

  1. Inforobo icon
     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. AzureDesk icon
     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  3. HelpShift icon
     4 likes
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    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. UserRules icon
     2 likes
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    Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. Heartcount icon
     1 like
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    Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your manager, team lead or anyone else, by answering three simple questions each Friday.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  6. Casengo icon
     3 likes
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    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7.  1 like
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    KISSInsights Survey System.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  8. HappyFox icon
     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  9. OneDesk icon
     10 likes
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    OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  10. Raiseaticket icon
     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  11. Copy a direct link to this comment to your clipboard

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Usedesk icon
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
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