Zoho Discussions Alternatives

Zoho Discussions is described as 'Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration' and is an website in the social & communications category. There are more than 50 alternatives to Zoho Discussions, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and SaaS apps. The best Zoho Discussions alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try UserReport or idea.informer. Other great sites and apps similar to Zoho Discussions are UserVoice, UseResponse, Front and Tender Support.

More about Zoho Discussions
Copy a direct link to this comment to your clipboard
Zoho Discussions alternatives page was last updated

Alternatives list

  1. Zendesk icon

    Zendesk

     67 likes
    Copy a direct link to this comment to your clipboard

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    262 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Zoho Discussions.

    • Zendesk is the most popular commercial alternative to Zoho Discussions.

    • Zendesk is Paid and ProprietaryZoho Discussions is Freemium and Proprietary
  2. UserVoice icon

    UserVoice

     79 likes
    Copy a direct link to this comment to your clipboard

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    201 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular SaaS alternative to Zoho Discussions.

    • UserVoice is Paid and ProprietaryZoho Discussions is Freemium and Proprietary
  4. UseResponse icon

    UseResponse

     132 likes
    Copy a direct link to this comment to your clipboard

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     

    • UseResponse is the most popular Self-Hosted alternative to Zoho Discussions.

    • UseResponse is Paid and ProprietaryZoho Discussions is Freemium and Proprietary
    • UseResponse is CustomizableZoho Discussions is not according to our users
  5. Ad
    Screenshot
    Zonka Feedback icon
    Zonka Feedback

    Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvemen...

    http://www.zonkafeedback.com
    Learn More
  6. Front icon

    Front

     25 likes
    Copy a direct link to this comment to your clipboard

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
     

    • Front is the most popular Windows & Mac alternative to Zoho Discussions.

    • Front is Paid and ProprietaryZoho Discussions is Freemium and Proprietary
    • Front is LightweightZoho Discussions is not according to our users
  7. Tender Support icon

    Tender Support

     11 likes
    Copy a direct link to this comment to your clipboard

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Tender Support screenshot 1
     
  8. Deskero icon

    Deskero

     16 likes
    Copy a direct link to this comment to your clipboard

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    133 Deskero alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
     
  10. Supportbench icon

    Supportbench

     2 likes
    Copy a direct link to this comment to your clipboard

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
    Communication Hub
     
  11. Zoho Desk icon

    Zoho Desk

     2 likes
    Copy a direct link to this comment to your clipboard

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zoho Desk screenshot 1
     
  12. Zonka Feedback icon

    Zonka Feedback

     Like
    Copy a direct link to this comment to your clipboard

    Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zonka Feedback screenshot 1
     
  13. UserReport icon

    UserReport

     33 likes
    Copy a direct link to this comment to your clipboard

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    First page of UserReport online survey - Own logo and colors can be added
     

    • UserReport is the most popular free alternative to Zoho Discussions.

    • UserReport is Free and ProprietaryZoho Discussions is Freemium and Proprietary
  14. UserEcho icon

    UserEcho

     59 likes
    Copy a direct link to this comment to your clipboard

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page
     
  15. idea.informer icon

    idea.informer

     18 likes
    Copy a direct link to this comment to your clipboard

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
12 of 66 Zoho Discussions alternatives