Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.


The best open source alternative to Znuny is Libredesk. If that doesn't suit you, our users have ranked more than 25 alternatives to Znuny and seven of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Znuny are FreeScout, osTicket, Tiledesk and Peppermint Ticket Management.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.


Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.




Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.




An open source ticket management & help desk solution. A freshdesk alternative.




Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.




RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
