Open Source Zammad Alternatives
The best open source alternative to Zammad is osTicket. If that doesn't suit you, our users have ranked more than 25 alternatives to Zammad and eight of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Zammad are FreeScout, Request Tracker, OpenSupports and VeCoDesk.
Zammad alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Zammad.osTicket
Is this is a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
102 osTicket alternatives- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to Zammad.
- - osTicket is the most popular Open Source & free alternative to Zammad.
osTicket Features
FreeScout
Is this is a good alternative?YesNo- Freemium • Open Source
- Help Desk App
- Customer Support Tool
25 FreeScout alternatives- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
FreeScout Features
Request Tracker
Is this is a good alternative?YesNo- Free Personal • Open Source
- Issue Tracking System
- Help Desk App
- Customer Support Tool
53 Request Tracker alternatives- Linux
- Online
- Self-Hosted
- Perl
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Request Tracker Features
OpenSupports
Is this is a good alternative?YesNo56 OpenSupports alternatives- Free • Open Source
- Help Desk App
- Customer Support Tool
- Self-Hosted
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
OpenSupports Features
VeCoDesk
Is this is a good alternative?YesNo- Paid • Open Source
2 VeCoDesk alternatives- Online
- Software as a Service (SaaS)
- iPhone
- Android
- iPad
- Android Tablet
VeCoDesk is a cloud-based management tool for vending machines. Without the need to install any software or hardware in your machines, you can access your stock using your computer, tablet, or mobile phone.
VeCoDesk Features
Znuny
Is this is a good alternative?YesNo- Free • Open Source
- Customer Support Tool
- Help Desk App
11 Znuny alternatives- Online
- Self-Hosted
- Software as a Service (SaaS)
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Faveo HELPDESK
Is this is a good alternative?YesNo- Paid • Open Source
- Help Desk App
- Customer Support Tool
83 Faveo HELPDESK alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
Faveo HELPDESK Features
Awesome Support
Is this is a good alternative?YesNo149 Awesome Support alternatives- Freemium • Open Source
- Help Desk App
- Customer Support Tool
- Online
- Self-Hosted
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Awesome Support Features