UserEcho Alternatives

UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.

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Alternatives list

  1. Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox
     
  2. Canny icon

    Canny

     9 likes
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    Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

    90 Canny alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    Canny screenshot 1
     
  5. Ad
    Screenshot
    MyLiveChat icon
    MyLiveChat

    MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website des...

    https://mylivechat.com
    Learn More
  6. Zoho SalesIQ icon

    Zoho SalesIQ

     3 likes
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    Hassle-free live chat software re-imagined for business growth. Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Visitor History
     
  7. PHPBack icon

    PHPBack

     22 likes
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    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted
    PHPBack screenshot 1
     
  8. Mopinion icon

    Mopinion

     1 like
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    In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    Feedback results
     
  10. KronoDesk icon

    KronoDesk

     Like
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    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Help desk ticketing
     
  11. ResponseTek icon

    ResponseTek

     Like
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    ResponseTek is in the software business, delivering on-demand customer experience management (CEM) software and solutions to help companies globally.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • iPhone
    • iPad
    ResponseTek screenshot 1
     
  12. Hubble.team icon

    Hubble.team

     Like
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    Unified software for product teams to engage with users to build better products.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Hubble.team screenshot 1
     
  13. Helpman icon

    Helpman

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    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Helpman screenshot 1
     
  14. Reamaze icon

    Reamaze

     28 likes
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    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    Reamaze is feature-packed and comes with simple pricing!
     
  15. Acute icon

    Acute

     10 likes
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    Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Acute screenshot 1
     
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