System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.
Cost / License
- Pay once
- Proprietary
United StatesPlatforms
- Windows
- Self-Hosted
Usedesk Alternatives
Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.
Alternatives list
Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.
Cost / License
- Free
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
- Chrome OS
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Our HelpSquad conversion specialists are your dedicated live chat sales and support agents, monitoring and responding to your online visitors with the grace and professionalism that your business deserves.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Our ready-for-use Zendesk themes will effortlessly make the standard Help Center fantastic. It doesn’t matter how much content you have, your Support Portal will become attractive and have a better responsive web design in just a matter of minutes.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
India
Germany
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