Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, osTicket, tawk.to and Zendesk.

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Alternatives list

  1. Hippo by Jungleworks icon

    Hippo by Jungleworks

     Like

    Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPad
    • Software as a Service (SaaS)
    Hippo by Jungleworks screenshot 1
     
  2. Nice.Chat icon

    Nice.Chat

     Like

    eCommerce oriented online chat solution and the fastest way to increase sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Nice.Chat screenshot 1
     
  4. Adsoup icon

    Adsoup

     1 like

    Adsoup Is An OmniChannel Sales CRM for Asia Based SME's. Unifiying Facebook, Line, Email, Twtitter, Live chat & More Into A Sales Pipeline Full Revenue Reporting Built Right In.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Adsoup screenshot 1
     
  5. Ad
    Screenshot
    Chatra icon
    Chatra

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypt...

    https://chatra.io
    Learn More
  6. AsisteClick icon

    AsisteClick

     1 like

    Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Chat with company members and collaborate to work out customers questions.
     
  7. IzzyHelp icon

    IzzyHelp

     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Handy "facebook-like" helpdesk button
     
  8. Optiwe icon

    Optiwe

     Like

    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Optiwe screenshot 1
     
  10. KIX icon

    KIX

     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
     
  11. See Memo icon

    See Memo

     Like

    Your widget toolbox to engage users. Create simple, easy and customisable NPS surveys, forms, announcements and more widgets in minutes. A must-have for marketing research, customer experience and startups that want to engage with users.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    See Memo screenshot 1
     
  12. Support Hero icon

    Support Hero

     1 like

    Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Support Hero screenshot 1
     
  13. Livewire Messenger icon

    Livewire Messenger

     Like

    Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
    Livewire Messenger screenshot 1
     
  14. LabiDesk icon

    LabiDesk

     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
     
  15. OnetoOnetext icon

    OnetoOnetext

     Like

    One-to-One-Text is a Multi-Operator Live Chat Support tool. The tool enables you to instantly communicate with potential customers visiting your website. The live chat application also acts as Visitor Monitor Tool and helps you to know the geolocation, browser info, pages...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Real Time Support by Using OnetoOnetext
     
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