Cost / License
- Freemium
- Proprietary
Platforms
- Online


Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are Freshdesk, HubSpot, osTicket and Zendesk.


Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.




Talk, engage & acquire more customers on your website. Fibotalk live chat software for websites is simple, forever free with built-in analytics.

Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.


Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.


Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

Halo Service Desk is a single, all-inclusive service desk software solution, designed to streamline processes related to workflow management, operations automation, customer & employee engagement, and more.

Blinger.io is an omni-channel software platform which allows companies to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks.
If your business needs to log, track, manage, automate and escalate support issues, then please read on.