Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, osTicket, tawk.to and Zendesk.

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Alternatives list

  1. Kapdesk icon
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    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Android Tablet
     
  2. Complete SMS marketing campaign and transaction automation with SMS bots, abandoned cart recovery, win back lost customers, create and maintain loyalty programs and much more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  3. HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  4. UserDeck icon
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    UserDeck provides embedded support software that works with your existing website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. Jelly icon
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    Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Talk, engage & acquire more customers on your website. Fibotalk live chat software for websites is simple, forever free with built-in analytics.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  7. Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  8. Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Samanage icon
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    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Convert your website visitors to customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11.  Like

    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
     
  12. DropBot icon
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    DropBot is an AI-powered chatbot widget for small business websites. Business owners train it with their own Q&A - hours, pricing, policies, services - and embed it with one line of code. The bot answers customer questions automatically, around the clock, without...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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