Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, osTicket, tawk.to and Zendesk.
Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...
A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.
BaseActive is a powerful, lightweight hosted live chat software enabling companies to easily engage with their website visitors in doing so increasing sales.
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
Wolken solutions are ITIL-compliant and PinkVERIFY™ - certified and can be deployed on the cloud or on premise. It is based on a SaaS (Software-as-a – Service) model and designed to resolve all your Service Desk problems.
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
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