Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and Windows apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, Fernand, osTicket and tawk.to.

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Alternatives list

  1. 4me icon
     Like

    4me is a premium service management application for large multinational organizations and their external service providers.

    19 4me alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  2. Full Help icon
     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
     
  3. iET ITSM icon
     Like

    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Memox icon
     Like

    An AI sales agent that handles instant lead qualification, complex quotes, and seamless handoff—24/7. Costs a fraction of a sales hire. Performs from day one.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Crowdstream icon
     1 like

    Live chat software and messaging. Chat to visitors to capture leads, close sales and create happy customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  6. Spoke icon
     1 like

    Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
     
  7. Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • HESK
    • Help Scout
    • Freshchat
    • Software as a Service (SaaS)
    • Bitrix24
    • Freshdesk
    • Zendesk
    • Zendesk Chat
     
  8. Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  9. Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
     
  10. Deskware icon
     Like

    A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  11. BaseActive is a powerful, lightweight hosted live chat software enabling companies to easily engage with their website visitors in doing so increasing sales.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
     
  12. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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